NIGHT PORTER (FT/PT)
Are you a night owl? Do you come alive when the sun goes down? We’re looking for a tech-savvy Night Porter who makes sure our guests’ stay is gezellig.
You’ll work in an international environment in some of the busiest locations in Amsterdam. As our night porter you are responsible for meeting the guest’s requests and ensuring their safety. You’ll help assist guests with late check-ins, early check-outs and making sure things run smoothly. Multitasking is easy for you and the word stress is not in your vocabulary. As our night porter, you’ll work independently with a great can-do attitude, nothing is too big of a request. You’ll also act as our digital host; using our in-house app, guests can chat with you and ask for your recommendations! You ensure all guests have a great stay, whether they’re in Amsterdam to party, or for a good night’s sleep. You don’t mind administrative tasks and financial handling. Shifts are 8 hours long, from midnight until 8am.
Who are we?
RB Horeca is a hospitality group based in Amsterdam, with a portfolio of restaurants, nightclubs, bars and ho(s)tels. Offering top service, experiences and a high-quality level are the main key values for RB Horeca. We currently have three ho(s)tels in our portfolio, with a combined total of 362 beds; Durty Nelly’s Inn, Rembrandt Square Hotel and our brand-new concept, THIS HO(S)TEL. As our night porter, you’ll have the opportunity to work across all of our ho(s)tels.
These are the essential functions; other tasks may be assigned.
- Giving guests a warm welcome
- Helping late arrivals check-in online and helping guest’s check-out early
- Serving delicious coffee to the early birds
- Processing reservations and handling online payments
- Preparing breakfast for the guests (depending on location)
- Being the digital host for multiple locations; answering all guest’s questions
Who are you?
As our new night porter, you are enthusiastic about hospitality and have a high sense of responsibility. You’re tech-savvy and forward thinking; you like to think of ways to do things differently. You work independently and have an eye for details. You bring an optimistic, positive attitude to work and like to make the guests smile. You’re genuine and have great communication skills. Additional to this, we have the following requirements:
- Fluent in English (speaking and writing). Any additional languages are a bonus!
- Live in Amsterdam
- Preferable at least 2 years experience
- Preferable knowledge of Cloudbeds/Mews PMS systems
Do you have what we’re looking for?
Does this sound like you? Do you meet all our requirements? Or can you persuade us why you’re suitable for this position? If you have the right attitude and are having a great time, so will our guests. Drop us an email with your CV and motivation letter. Apply Now!